Have your order details ready
Include the order number or purchase date, the product name and the best way to reach you. If you’re unsure which part is involved, say so.
Newman's Gaming contact · Newport workshop
Talk to a real specialist in Newport
Before spending several hundred pounds on a gaming PC or graphics card, get a straight answer from someone who works with the hardware. Tell us what you play, what you already own and what you want to spend.
We’ll talk through the options, including when an upgrade can wait.
A local point of contact
Speak with the build team about a specification, a parts question or a system bought from us. For a visit, arrange a time first so the right person can give you their attention.
Phone the workshop
+44 7457 809958
Speak directly with the workshop team.
Email your question
[email protected]
Useful for detailed parts lists and specifications.
Newport address
22 Batchelor RoadNewport, NP19 8GU
Plan a visit
Call or email before travelling. An appointment helps make sure the right build specialist is available.
A short conversation can settle compatibility questions before you order. We can also put custom-build and upgrade recommendations in writing.
Give us the useful details
Send us an enquiry
Share the goal and the hardware you have now. A clear starting point helps us give you an answer that fits your games, monitor and budget.
- For a custom build, include your target resolution and the games you play.
- For an upgrade, list the current CPU, graphics card, memory and power supply if known.
- For support, describe the symptoms and when they started.
We’ll review your message and reply using the contact details you provide.
Custom PC consultation
Build around the games you actually play
A useful consultation starts with your screen and your priorities. We’ll discuss the target resolution, the parts that matter for your games and where the budget should go.
Your main games and the frame rate you’re aiming for.
Your monitor, resolution and refresh rate.
A budget range that includes the parts you need.
Case size, appearance, noise and desk space.
Help with a system or component
Product support and warranty enquiries
For systems and components purchased from us, local support starts with a clear description of the fault. We’ll ask questions before suggesting the next step.
Describe the fault clearly
Tell us what happens, when it began and any changes made just before it started. Photos of error messages or the affected area can help explain the issue.
Check warranty and returns terms
Warranty cover depends on the item and its purchase terms. Contact us with the product details so we can point you to the relevant information.
Read terms and returns informationFor a component bought elsewhere, we can discuss a paid diagnostic or compatibility check before any work is agreed.
Newport, South Wales
Visit the workshop or arrange delivery
The workshop is at 22 Batchelor Road, Newport. Contact us before setting out so we can confirm a suitable time for advice, a collection or an upgrade check.
Find us in Newport
22 Batchelor RoadNewport, Newport
NP19 8GU
United Kingdom
For an upgrade check, bring your current parts list or the PC details you have to hand.
Service and collection
- Newport: workshop conversations and arranged build collection.
- South Wales: contact us to discuss a local build or component enquiry.
- UK-wide: tracked delivery can be arranged for eligible systems and components.
For collection, agree the timing with the workshop first. That gives us time to prepare the build and any handover notes.
Direct line to the workshop
A quick conversation can save hours of research
Call with your question, or email a detailed parts list if you’d rather explain it in writing. We’ll help you work out the next sensible step.
22 Batchelor Road, Newport, NP19 8GU
Send an enquiry